RETURNS & EXCHANGES
We want you to love the jewelry. Returns are by case by case basis. Please email me at: tesseractgems@protonmail.com if you are not happy with your purchase. For health reasons, earrings are not refundable or exchangeable unless it arrived damaged.
You must email us within 5 days of receipt if you are not happy.
Sorry, we cannot refund shipping.
*Jewelry must be in original condition, unworn with tags intact.
*Returns lost in return shipping will not be refunded.
*Special orders are non-returnable.
Frequently Asked Questions
What is Tesseract Gems about?
We create unique, animal-themed jewelry inspired by Victorian and Art Deco eras for Gen X and millennials.
What materials do you use?
We use high-quality, ethically sourced materials to ensure our jewelry is both beautiful and sustainable.
How do I care for my jewelry?
To maintain its beauty, keep your jewelry dry, avoid harsh chemicals, and store it in a cool, dark place.
Do you offer custom designs?
Yes, we love creating custom pieces that reflect your unique style and personality.
What is your return policy?
We accept returns within 30 days if the item is unused and in its original packaging.
Where do you ship?
We ship worldwide, ensuring that our whimsical jewelry reaches animal lovers and punk rock enthusiasts everywhere.